x11bd Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the company operating the x11bd platform and the user of this website ("user" or "you"). By accessing the website https://x11bd.cam, creating an account, or using any of our services, you will be considered to have fully agreed to these Terms.

If you do not agree with any part of these Terms, please refrain from using our platform. It is your own responsibility to read and understand these Terms.

For any questions about x11bd's terms and conditions, contact us at: [email protected] or via 24/7 live chat.

2.1 Registration Eligibility

To create an account on x11bd, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be legally entitled to use online betting and casino services.
• All information you provide must be true, accurate and complete.
• You must not already have an active account on x11bd.
• You must not be excluded from the ability to voluntarily close your own account.

2.2 One Account Policy

Each person may operate only one account. If multiple accounts belonging to the same person are found, x11bd reserves the right to close all such accounts and forfeit any bonuses and winnings held in them.

2.3 Account Security

It is entirely your responsibility to keep your account password and login details confidential. If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately.

2.4 Identity Verification (KYC)

x11bd reserves the right to verify your identity when required. This may include submitting a national identity card, passport or other government-issued documents. Withdrawals may be put on hold until identity verification is completed.

3.1 Deposit

The following methods are accepted for depositing funds into x11bd:

• Minimum deposit amount: ৳100 (for each method).
• You must use a payment account registered in your own name.
• Deposits from third-party accounts will not be accepted.
• Deposited funds are generally added to your x11bd account instantly.

3.2 Withdrawal

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawals must be made via the same method used for the deposit.
• Withdrawals may be held if identity verification has not been completed.
• x11bd reserves the right to suspend withdrawals in cases of suspicious transactions.

3.3 Currency

x11bd processes transactions in Bangladeshi Taka (BDT / ৳) only. No other currency is accepted.

4.1 Welcome Bonus

New members have the opportunity to receive up to 150% bonus up to ৳5,000 on their first deposit. Terms for this bonus:

• Wagering requirement: the deposit and bonus combined must be wagered 25 times.
• The bonus can be received only once — per account or per household.
• If the set time to complete the bonus expires, the bonus will be cancelled.
• x11bd reserves the right to modify or withdraw any bonus offer at any time.

4.2 Bonus Abuse Prohibited

If the bonus system is abused, bonuses are claimed through multiple accounts, or an attempt is made to gain promotional advantages through manipulation, the account will be closed and all associated bonuses and winnings will be voided.

4.3 VIP Program

x11bd offers three VIP tiers:

• Bronze: Weekly cashback up to 0.4%.
• Silver: Weekly cashback up to 0.8%.
• Gold: Weekly cashback up to 1.2%.

You can advance to higher VIP tiers through regular play. Specific benefits and terms for each tier apply separately.

5.1 Fair Play

x11bd believes in fair play. We work with trusted game providers to ensure all games are conducted honestly and impartially.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing games using any kind of software, bots or automated tools.
• Collusion or making arrangements with other players to gain an unfair advantage.
• Deliberately exploiting any flaw or bug in the game system.
• Using the platform for money laundering or illegal financial activities.
• Creating an account with false information or using another person's identity.

5.3 Technical Issues

x11bd is not liable for any interruption to gameplay caused by loss of internet connection, server problems or any other technical fault. In such situations, x11bd's decision will be considered final.

5.4 Betting Limits

Specific minimum and maximum betting limits are set for each game and betting market. These limits are clearly stated on the relevant game page. x11bd reserves the right to change betting limits at any time.

6.1 Account Closure by You

You may close your account at any time by contacting us. Please withdraw any balance remaining in your account before requesting account closure. Bonus funds will not be returned if bonus terms have not been met.

6.2 Account Suspension or Closure by x11bd

x11bd may temporarily suspend or permanently close any account at any time for any of the following reasons:

• Violation of these Terms.
• Fraudulent or suspicious activity.
• Providing false information.
• Abuse of the bonus system.
• If the account holder is found to be a minor.

6.3 Self-Exclusion

If you feel that gambling is having a negative effect on your life, use the self-exclusion facility. You can contact our support team to request that your account be deactivated for a set period or permanently. Visit our Responsible Gaming page to find out more.

x11bd takes the protection of your personal information very seriously. Our platform uses SSL encryption technology to keep your data secure. To learn more about how we collect, store and use your information, please read our Privacy Policy.

Your personal information will never be sold to third parties. However, information may be shared where required by legal obligation, to prevent fraud, or at the request of a regulatory authority.

x11bd complies with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. As part of this, identity verification is mandatory for transactions above a certain amount.

8.1 General Disclaimer

x11bd and its operators, employees, partners or representatives are not liable for any loss arising from:

• Temporary interruption or unavailability of the platform.
• Technical issues or loss of internet connection.
• Faults from third-party service providers.
• Unauthorised access to your account (if caused by your own lack of security).

8.2 Gaming Losses

Winning and losing are both a normal part of gambling. x11bd does not guarantee any specific outcome or winnings. x11bd is not liable for money lost through gameplay.

8.3 Advertising and Third-Party Sites

x11bd is not liable for the content or services of any site accessed through external links or third-party advertisements on x11bd.

9.1 Filing a Complaint

If you have any dispute or complaint with x11bd, please contact our support team first. We will make every effort to resolve the issue as quickly as possible.

• Email: [email protected]
• Live chat: 24/7 support available in Bengali.

9.2 Final Decision

In any dispute regarding game results, bonus eligibility and terms, x11bd's decision will be considered final. However, we commit to reviewing any legitimate complaint honestly and impartially.

9.3 Applicable Law

These Terms and your relationship with x11bd will be governed by applicable laws and regulations.

x11bd prioritises responsible gambling. Gambling is a form of entertainment, not a source of income. We ask all users to follow the guidelines below:

• Only bet money that you can afford to lose without financial harm.
• Set a limit on your betting amount in advance.
• Avoid gambling under the influence of alcohol or when under emotional stress.
• Do not place more bets to try to recover money you have lost.
• If you feel that gambling is having a negative effect on your daily life, seek help.

All content on the x11bd website — logos, trademarks, graphics, software, code and written material — is the intellectual property of x11bd or its associated licensors. Reproducing, distributing or using these materials for commercial purposes without permission is strictly prohibited.

x11bd reserves the right to change, update or amend these terms and conditions at any time. Changes will take effect as soon as they are published on the website.

If you continue to use our platform after any changes, you will be considered to have accepted the new terms. It is therefore recommended that you check this page regularly.

If you have any questions or feedback regarding these terms and conditions, contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 direct support available in Bengali.

Find answers to common questions on our FAQ page. Learn more about x11bd on the About Us page.